Privacy Policy

Last updated: March 2026

Introduction

companyIQ ("we", "us", "our") operates companyiq.co.uk. This privacy policy explains how we collect, use, and protect your personal data when you use our service.

Data We Collect

Account Information

  • Email address
  • Name (if provided)
  • Payment information (processed securely via Stripe — we do not store card details)

Usage Data

  • Companies you search for and analyse
  • Login times and activity logs
  • Browser type and device information

How We Use Your Data

  • To provide company intelligence services
  • To process payments and manage subscriptions
  • To send service updates and account notifications
  • To improve our platform and user experience
  • To comply with legal obligations

Data Sharing

We do not sell your personal data. We share data only with the following processors:

  • Stripe: payment processing and subscription management
  • Supabase: database hosting and authentication
  • AWS: document storage and OCR processing via Textract
  • Anthropic: AI analysis via the Claude API
  • Companies House: source of public company data (no personal data shared)

All third-party processors are bound by data processing agreements and handle data in accordance with UK GDPR requirements.

Data Retention

We retain your data as follows:

  • Account data: Until account deletion, then purged within 30 days
  • Analysis history: 24 months after last account activity
  • Payment records: 7 years (statutory requirement)

Your Rights (UK GDPR)

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request data deletion (right to erasure)
  • Export your data (data portability)
  • Object to data processing
  • Withdraw consent at any time

To exercise any of these rights, contact us at support@company-iq.co.uk. We will respond within 30 days.

Note: payment records are retained for 7 years regardless of deletion requests, as required by UK financial regulations.

Security

We use industry-standard security measures including encryption at rest and in transit, row-level access controls, and secure authentication. No internet transmission is 100% secure, but we take all reasonable steps to protect your data.

Cookies

We use only strictly necessary cookies. These are required for the service to function and cannot be disabled:

  • Authentication and session management
  • Security and fraud prevention

We do not use tracking, advertising, or analytics cookies. No third-party cookies are set by our platform.

Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date. Material changes will be communicated via email.

Contact Us

Questions about this privacy policy or how we handle your data?
Email: support@company-iq.co.uk